We’ve had a challenge with a client side app we developed years ago for transferring invoices from our WMS to QuickBooks. It was built for Windows XP and we’ve recently upgraded our accounting computers to Windows 7 64 bit. The app will not open in the 64 bit environment and has caused us to have to keep an old computer around solely for using this program twice per month.
My contracted tech consultant was the developer who originally created the program six years ago. So fortunately he is familiarly with its workings. However, it has taken quite a while for the issue to be properly troubleshot.
This morning I was informed that the issue had been fixed. We deployed the fix to accounting and were able to successfully open the program. Everything was great…
As an afterthought I asked one of the ladies in account to test the program with live data before my consultant left this morning. To our surprise she was unable to use certain features and the actual process of exporting the invoices didn’t work.
What had happened was my consultant had used old outdated code to test and compile the current fix. Even though it opened, it was now an old version. This was an easy enough oversight to catch and we’ll hopefully get is fixed by next week.
The point is that even the best (and my tech consultant is the best) people sometimes don’t catch everything. So make sure you still check everything out and don’t always accept the fact that because it opens that its fixed.
Systems Gorilla 